Airlines Air Canada (tel 416/925-2311). Air Ontario (tel 416/925-2311) has regular, bargain deals from Toronto City Centre Airport to London, Montreal and Ottawa; it also operates flights to more obscure destinations within Ontario; for flights to the States try American Airlines (tel 1-800/433-7300) and USAir (tel 1-800/428-4322).

Airport enquiries Pearson International (tel 416/247-7678); Toronto City Centre (tel 416/203-6942).

Algonquin Park Call of the Wild, 23 Edward St, Markham, ON (tel 905/471-9453 or 1-800/776-9453, fax 905/472-9453, ) run three-day ($390) and five-day ($580) personalized and relaxed adventure canoe trips in Algonquin. Price includes all meals, permits, equipment and transport from Toronto. It's essential to book in advance.

Bike rental Cyclepath, 2106 Yonge St (tel 416/487-1717), and Wheel Excitement Inc, south of the SkyDome at 5 Rees St (tel 416/260-9000), who also hire out rollerblades.

Bookshops The World's Biggest Bookshop, 20 Edward St, near Yonge and Dundas (tel 416/977-7009), is a huge warehouse-like affair with a vast selection of titles. For travel books, try Open Air Books and Maps, downtown at 25 Toronto St (tel 416/363-0719), or Ulysses Travel Bookshop, 101 Yorkville (tel 416/323-3609). Indigo have several branches, including one in the Eaton Centre (tel 416/591-3622).

Bus information General, automated bus information line (tel 416/393-7911). Individual companies: PMCL (tel 416/695-1867) for Midland, Penetang and Owen Sound; Trentway-Wagar (tel 416/961-9666) for Niagara Falls, Kitchener, US destinations and Montreal; Greyhound (tel 416/367-8747, ) for long-distance buses - Montreal, Ottawa, Sault Ste Marie, Winnipeg and points west. Toronto Transit Commission (daily 8am-5pm; tel 416393-INFO).

Camping equipment Mountain Equipment Co-op, 400 King St W (tel 416/340-2667); Trail Head, 61 Front St E (tel 416/862-0881).

Car rental Budget, 1319 Bay at Davenport (tel 416/961-3932) and at the airport (tel 416/676-0522); Discount, 730 Yonge St at Bloor (tel 416/921-1212) and 132 Front St E at Jarvis (tel 416/864-0550); Hertz, 128 Richmond St E (tel 416/363-9022) and at the airport (tel 416/674-2020); National, beside Union Station (tel 416/364-4191) and at the airport (tel 416/905/676-4000).

Consulates Australia, 175 Bloor St E (tel 416/323-1155); Belgium, 2 Bloor St W (tel 416/944-1422); Netherlands, Suite 2106, 1 Dundas St W (tel 416/598-2520); Norway, 175 Bloor St E (tel 416/920-5529); Sweden, 2 Bloor St W (tel 416/963-8768); UK, 777 Bay St (tel 416/593-1267); US, 360 University Ave (tel 416/595-1700).

Emergencies Assaulted Women's Helpline and Rape Crisis (tel 416/597-8808). Police, ambulance, fire tel 911.

Hospital Toronto Hospital, 200 Elizabeth St (main switchboard tel 416/340-3111; 24hr emergency line tel 416/340-3946).

Internet Libraries provide Internet access and so do most of the better hotels. One good outlet is the Cyberland Cafe , 257 Yonge St, opposite the Eaton Centre (tel 416/955-9628, ; Sun & Mon 10.30am-11pm, Tues-Thurs 10.30am-midnight, Fri-Sat 10.30am-1am).

Laundry Dundas Cleaners & Laundry, 345 Dundas St E (tel 416/363-3873). The Lounge Laundry, 531 Yonge St, south of Wellesley (tel 416/975-4747).

Lost property GO transit (tel 416/869-3200); TTC, Bay subway (tel 416/393-4100); VIA Rail (tel 416/366-8411).

Maps The Toronto maps we have provided should be all you'll need for central Toronto, but if you need something covering the whole of the city, you'll find other maps at most bookshops and newsstands. MapArt is the best manufacturer: their comprehensive Toronto Pocket Street Atlas costs $7.95, and their large-scale general Toronto map is $2.95. They also publish an excellent Ontario Road Atlas book for $19.95.

Newspapers Toronto has two first-rate newspapers, the Toronto Star and the Globe and Mail , which is sold all over Canada.

Pharmacies There are Shoppers Drug Marts all over town; for the nearest location and late-night opening, call the company's information line on tel 1-800/363-1020.

Post offices Postal facilities at most Shoppers Drug Marts with downtown locations including 360 Bloor St W at Spadina; 69 Yonge at King; Royal Bank Plaza, 200 Bay at Front.

Rail GO Transit (tel 416/869-3200); VIA Rail enquiries (tel 416/366-8411); Toronto Transit Commission (daily 8am-5pm; tel 416/393-INFO).

Sports The Toronto Maple Leafs, of the National Hockey League, play home fixtures in the Air Canada Centre, behind Union Station (tel 416/872-5000). The Blue Jays, of the American Baseball League, play in the SkyDome (tel 416/341-1234); the Argonauts, of the Canadian Football League, also play in the Air Canada Centre (tel 416/341-5151).

Taxis cruise the city in abundance and can be hailed from any street corner. Fares are generally reasonable based on a fixed tariff of $2.50 for the first .235km and 25? for every .235km thereafter. Thus, the fare from the airport to downtown will set you back about $40, and a ride from Union Station to the far side of Cabbagetown should cost around $10. Of the multitude of cab companies to choose from, the most reliable tend to be Co-op Cabs (tel 416/504-2667) or Diamond Taxicab (tel 416/366-6868).

Weather Local weather hotline tel 416/292-1010, then 3180.

Winter sports Ring Metro Parks (tel 416/392-1111) for information on outdoor rinks and cross-country ski routes. Ski hire available at Trail Head, 61 Front St E (tel 416/862-0881).

Other useful information for tourists (each section contains more specific sub-sections):