Banks and exchange Nagano's main bank, offering full foreign exchange facilities, is Hyaku Ju Ni (meaning "82") Ginko, of which there are several branches around the city.

Bookshops Books Heiando (daily 10am-7.30pm), behind the Tokyu department store, west of the station, has a small selection of English books and magazines on its second floor.

Car rental Eki Rent-a-car (tel 0262/27-8500) is beside the Zenko-ji exit of the JR station; also Orix Rent-a-car, Kami-Chitose 1126-1, Tsuruga (tel 0262/24-0543).

Emergencies The main Prefectural Police Office is at 692-2 Habashita (tel 0262/33-0110). In an absolute emergency, contact the Foreign Advisory Service on tel 0262/32-3413.

Hospital Nagano's main hospital is Nagano Sekijuji Byoin, 5-22-1 Wakasato (tel 0262/26-4131).

Post office The Central Post Office is close to the Prefectural Office (Kencho) at 1085-4 Minami-Agata.

Taxis Try Utsunomiya Taxi (tel 0262/32-8181), Nagano Kanko Jidosha (tel 0262/26-1234) or Nagano Taxi (tel 0262/27-2222).

Travel agency The main JTB office is at 1-12-7 Minami-Chitose (tel 0262/28-0489).