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Airlines Air France, 130 Dong Khoi (tel 08/829 0981); British Airways, Jardine House, 58 Dong Khoi (tel 08/829 1288); Cathay Pacific, Jardine House, 58 Dong Khoi (tel 08/822 3203); China Airlines, 132-134 Dong Khoi (tel 08/825 1388); China Southern Airlines, 52b Pham Hong Thai (tel 08/829 1172); Garuda, 132-134 Dong Khoi (tel 08/829 3644); Japan Airlines, Sun Wah Tower, 115 Nguyen Hue (tel 08/821 9098); KLM, 2A-4A Ton Duc Thang (tel 08/823 1990); Lao Aviation, 93 Pasteur (tel 08/822 6990); Lufthansa, 132-134 Dong Khoi (tel 08/829 8529); Malaysia Airlines, 132-134 Dong Khoi (tel 08/829 2529); Pacific Airlines, 177 Vo Thi Sau (tel 08/820 0978); Philippine Airlines, 132-134 Dong Khoi (tel 08/823 0502); Qantas, Saigon Centre, 65 Le Loi (tel 08/821 4660); Royal Cambodia Airlines, 343 Le Van Sy (tel 08/844 0126); Singapore Airlines, Saigon Tower, 29 Le Duan (tel 08/823 1588); Thai Airways, 65 Nguyen Du (tel 08/829 2810); United Airlines, Jardine House, 58 Dong Khoi (tel 08/823 4755); Vietnam Airlines, 116 Nguyen Hue (tel 08/829 2118) and 20 Tran Hung Dao (tel 08/836 0789).

Banks and exchange Most banks and exchanges can now arrange cash advances on Visa and Mastercard, some on JCB (usual fee is 3-4 percent) and electronic money transfers from abroad. 24-hour cash dispensers (ATMs) can be found at HSBC and ANZ; both accept Cirrus, Plus, Visa and Mastercard, with a small fee automatically deducted. HSBC, New World Hotel Building, 75 Pham Hong Thai Street (Mon-Thurs 8.30am-4.30pm, Fri 8.30am-5pm), will only change cash and travellers' cheques for HSBC members, but do cash advances against credit cards at good rates for non-members. ANZ, 11 me Linh Square (Mon-Fri 8.30am-4pm) charges slightly higher rates for travellers' cheques and cash exchange. Vietcombank, main branch at 17 & 29 Chuong Duong, also at 132-134 Dong Khoi (Mon-Fri 7.30-11.30am & 1-4pm), offers marginally better rates, as do Vietincombank, 79a Ham Nghi (Mon-Fri 7.30-11am & 1-4pm) and Tacombank, 31 Bui Vien (Mon-Sat 7.30-11.30am & 1.30-4.30pm). Outside normal banking hours, try the Vietcombank bureaux within Fiditourist, 195 Pham Nhu Lao (Mon-Sat 7.30-11.30am & 1.30-9pm), the airport exchanges (daily 8am-9pm) or Sacombanks foreign exchange annexe on the corner of Pham Ngu Lao at 211 Nguyen Thai Hoc (Mon-Fri 7.30-11.30am & 1-7.30pm, Sat 7.30am-noon, Sun 8-11.30am & 1.30-4.30pm). Otherwise, foreign exchange kiosks on Nguyen Hue and Le Loi have extensive daily opening times.

Embassies and consulates Australia, Landmark Building, 5b Ton Duc Thanh (tel 08/829 6035); Cambodia, 41 Phung Khac Khoan (tel 08/829 2751); Canada, 235 Dong Khoi (tel 08/824 5025); China, 39 Nguyen Thi Minh Khai (tel 08/829 2457); France, 27 Nguyen Thi Minh Khai (tel 08/829 7231); Germany, 126 Nguyen Dinh Chieu (tel 08/829 1967); India, 49 Tran Quoc Thao (tel 08/823 1539); Indonesia, 18 Phung Khac Khoan (tel 08/822 3799); Italy, Room 903-904 17 Le Duan (tel 08/829 8721); Japan, 13-17 Nguyen Hue (tel 08/822 5314); Laos, 93 Pasteur (tel 08/829 7667); Malaysia, 53 Nguyen Dinh Chieu (tel 08/829 9023); Netherlands, 29 Le Duan (tel 08/823 5932); New Zealand, 41 Nguyen Thi Minh Khai (tel 08/822 6907); Russia, 40 Ba Huyen Thanh Quan (tel 08/829 2936); Singapore, Saigon Centre, 65 Le Loi (tel 08/822 5173); Sweden, 8a/11 Thai Van Lung (tel 08/823 6800); Switzerland, 270a, Bach Dang (tel 08/841 2211); Thailand, 77 Tran Quoc Tuan (tel 08/822 2637); UK (and British Council), 25 Le Duan (tel 08/823 2604); USA, 4 Le Duan (tel 08/822 9433).

Emergencies Dial 113 for the police, 114 in case of fire or 115 for an ambulance; it's advisable to get a Vietnamese-speaker to call on your behalf.

Hospitals and clinics Oscat/AEA international Clinic, 65 Nguyen Du (tel 08/829 8520), has international doctors with a standard consultation fee of $80 and upwards; they can also arrange vaccinations and emergency evacuation; Columbia Asia International Clinic, 1 No Trang Long (tel 08/803 0678), has multinational doctors, charging $48 and upwards for consultations; Cholon's Cho Ray Hospital, at 201 Nguyen Chi Thanh (tel 08/855 4137), has an outpatients' room for foreigners ($4 per consultation) and foreigners' ward ($20 per night); St Paul Hospital, 280 Dien Bien Phu (tel 08/829 8732), is an eye specialist, charging around $6 per consultation.

Immigration Department The ministry of the interior, 254-258 Nguyen Trai, at the junction with Nguyen Cu Trinh.

Internet access Many hotels have business centres; there are numerous internet and email outlets on and around De Tham and Pham Ngu Lao. Most prominent is SaigonNet, offering Internet access at 400d a minute, and computer use at 4000d an hour; at 220 De Tham, SaigonNet have a scanner and web-designing facilities. Viet Quang Public Internet, 271 Pham Ngu Lao, has the same rates, with scanner and hourly computer use. Downtown, try the Saigon Business Centre, 41-47 Dong Du, or Tin Cafe, 2a Le Duan, which has mail-box addresses and hourly computer rental.

Pharmacies There are several around Pham Ngu Lao area, including 214 De Tham and 81 Bui Vien. Downtown, there are pharmacies at 197-199 Dong Khoi, 199 and 205 Hai Ba Trung and 14a Nguyen Dinh Chieu.

Post offices The GPO (daily 6am-10pm) is beside the cathedral at the head of Dong Khoi. Poste restante is kept here, but incoming faxes (tel 08/829 8540) are held nearby at 230 Hai Ba Trung, and there's a 50? pick-up fee. There are also post offices at 125 Cong Quynh and 199-205 Nguyen Thai Hoc, serving the Pham Ngu Lao area, and one at Ga Saigon (Railway station) - all of which have poste restante.

Telephone services There are IDD, fax and telex facilities at the GPO and numerous IDD telephone kiosks around De Tham and Pham Ngu Lao, plus IDD facilities at most hotels.

Travel agencies Ann's Tourist, 58 Ton That Tung (tel 08/833 2564); Sinh Cafe, 246-248 De Tham (tel 08/835 5601); Kim Travel, 270 De Tham (tel 08/836 9859); Peace Tours, 60 Vo Van Tan (tel 08/822 6909); Cam On Tours, Unit 63, 6th Floor, 7 Phung Khac Khoan (tel 08/825 6074); Fidi Tourist, 195 Pham Ngu Lao (tel 08/836 1922); Tomateco Pro Tour, 40 Bui Vien (tel 08/837 3716). Larger, more upmarket outfits include Saigontourist, 49 Le Thanh Ton (tel 08/829 8914); Vietnamtourism, Room 101, Mondial Centre, 203 Dong Khoi (tel 08/824 2000) and 234 Nam Ky Khoi Nghia (tel 08/829 0776); Diethelm Travel, International Business Centre, 1a Me Linh Square (tel 08/829 4932) and Exotissimo Travel, Saigon Trade Centre, 37 Ton Duc Thang (tel 08/825 1723).


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Viet Nam,
Ho Chi Minh City